Wednesday, December 11, 2019

Communication and Thought Interpersonal Communication

Question: Discuss about the Communication and Thought for Interpersonal Communication. Answer: Introduction A good communication skill is a significant part for making a business effective. The interpersonal communication is defined as the contact between two or more people. The interpersonal skills are significant that helps in enhancing the success of an individual. The employers understands the significance of interpersonal skills, so they a mostly looking for the employees possessing this skills (Ellington et al. 2014). Interpersonal skills are the tools which are required by the individuals in order to interact and converse with the people in a managerial environment. They are defined as the life skills that are used in everyday life. Employers often try to find staff possessing strong interpersonal skill. They generally want to work with them who will be able to communicate efficiently with the consumers and the clients (Gardner et al. 2014). The interpersonal skill such as listening is described as the capability to understand and react efficiently to verbal communication. In todays most of the people spend too much time on listening rather than writing and reading. Both consciously and unconsciously something or the other are being heard. However, listening is when an individual is concentrating and trying to understand what they are hearing. The capability to listen efficiently is a critical communication skill. Listening helps in removal of interruption that is if an individual focus on listening he will be successful in avoiding the interruptions (Bodie 2016). More than 45 percent of the time is spend on listening to things. However, if a person is not an effective listener he or she will spend 25 percent of the time spends on listening. Listening is the most essential constituent of interpersonal skill. It is a lively process in which an aware decision is prepared to listen and to comprehend the messages of the speaker. The listeners should mainly remain impartial and non-judgmental (Lloyd 2014). In the interpersonal skill, feedback is another vital element. It is significant to provide feedback to others both in the workplace as well as in the life. A feedback should be provided efficiently as well as beneficially without any offence. Under interpersonal skill, feedback should be mainly regarding the behavior and not personality. In the feedback criteria, the thing which should be taken care of is that no comment should be made on the type of the person rather it should be made on their behavior (Lin et al. 2013). Questioning is another important part of interpersonal skill. It is the key to gain more information and without questioning interpersonal skill can also be unsuccessful. Questioning is essential to triumphant communication. In a conversation, an individual gets engaged in asking questions and they are also asked questions by others. Questions can be both verbal and non verbal. Mostly the assertive people want to take control of the conversation and that is the reason they are keener to ask questions. Generally questions are used to discover the feelings as well as estimation and ideas. Questions are generally asked in the form of cross-examine, test and exam (Sunindijo and Zou 2013). Listening is beneficial in the day to day life of an individual. It can be critically analyzed with the help of the different types of listening. For example, when an individual listen to his preferred song on the radio or obtain visual pleasures out of listening to a sitar performance, it can be termed as appreciative listening. Similarly, when an individual provides solace to an emotionally distressed friend or relative in term of crisis and listen to the reasons it is termed as emphatic listening. If an individual is a student listening is beneficial in the sense that being a student he or she needs to listen to my professor in a widespread manner when he delivers a lecture in the classroom (Carter et al. 2015). The critical discussion about the benefit to apply feedback in a particular field includes the fact that feedback helps in delivering an obliging and supportive assurance to an individual. Feedback can take the form of positive as well as negative labeling. For example, if a person is performing well in his field in that case a feedback should be given to that person who will be positive to encourage the skill of the individual. Negative labeling refers to the judging of a person. If a person is dominant or unprofessional he should get the feedback (Cheruvelil et al. 2014). Asking the right question is beneficial in the field of an individual. It helps a person to be opened up in a conversation. For example, if an individual has attended an important meeting, his friend might ask him what happened at the meeting. A mother might ask her daughter about the exam she attended (Alison et al. 2013). The critically discussion of the benefits of applying these skills within the particular discipline can be described with the help of the following example. In this case let consider an instance where a worker is terminated on a disciplinary basis. Before terminating the employee, the interpersonal skills should be taken into consideration. The story of the charged employee should be listened first. Before assigning any penalty, an interview should be conducted with the employee. The listening skill plays an important role and the more in depth investigation should taken place (Sabee 2016). After listening to the employee carefully, it is natural for the supervisor to question regarding the situation. Some legal questions are to be asked to the worker which needs to be answered carefully. Questions will help the worker to e encouraged in order to articulate his feelings. The feedback will be the last step. After listening to the worker carefully and asking him question, the supervision will give the worker a feedback regarding the fact that whether he will be terminated or not. Conclusion The base of the interpersonal communication seems to be very simple. Listening is the most important criteria for interpersonal skill. Listening is done to obtain information as well as to recognize and to learn. In order to become a good listener, it is very important to practice active listening. Listening is when an individual is concentrating and trying to comprehend what they are hearing. Listening also helps to be patient that is if a person is speaking and given a pause it does not mean he had ended. This in turn helps an individual to be patient until the person has finished speaking. Feedbacks also play an important role. It is a clear and liberal description of the behavior of an individual. A feedback should be provided competently as well as helpfully without any offence. Questioning is another important part of interpersonal skill. It is the key to gain more information and without questioning interpersonal skill can also be unsuccessful. Questioning is essential to triu mphant communication. In a conversation, an individual gets engaged in asking questions and they are also asked questions by others. References Alison, L.J., Alison, E., Noone, G., Elntib, S. and Christiansen, P., 2013. Why tough tactics fail and rapport gets results: Observing Rapport-Based Interpersonal Techniques (ORBIT) to generate useful information from terrorists.Psychology, Public Policy, and Law,19(4), p.411. Bodie, G.D., 2016. Listening.The International Encyclopedia of Interpersonal Communication. Carter, S.R., Moles, R., White, L. and Chen, T.F., 2015. The impact of patients' perceptions of the listening skills of the pharmacist on their willingness to re-use Home Medicines Reviews: A structural equation model.Research in Social and Administrative Pharmacy,11(2), pp.163-175. Cheruvelil, K.S., Soranno, P.A., Weathers, K.C., Hanson, P.C., Goring, S.J., Filstrup, C.T. and Read, E.K., 2014. Creating and maintaining high performing collaborative research teams: the importance of diversity and interpersonal skills.Frontiers in Ecology and the Environment,12(1), pp.31-38. Ellington, J.K., Dierdorff, E.C. and Rubin, R.S., 2014. Decelerating the diminishing returns of citizenship on task performance: The role of social context and interpersonal skill.Journal of Applied Psychology,99(4), p.748. Gardner, S., Loya, T. and Hyman, C., 2014. FamilyLive: Parental skill building for caregivers with interpersonal trauma exposures.Clinical Social Work Journal,42(1), pp.81-89. Lin, E.C.L., Chen, S.L., Chao, S.Y. and Chen, Y.C., 2013. Using standardized patient with immediate feedback and group discussion to teach interpersonal and communication skills to advanced practice nursing students.Nurse education today,33(6), pp.677-683. Lloyd, K.J., 2014.Listening as key management skill: An empirical analysis of psychological drivers and organizational outcomes(Doctoral dissertation, Jacobs University Bremen). Sabee, C.M., 2016. Interpersonal Communication Skill/Competence.The International Encyclopedia of Interpersonal Communication. Sunindijo, R.Y. and Zou, P.X., 2013. The roles of emotional intelligence, interpersonal skill, and transformational leadership on improving construction safety performance.Construction Economics and Building,13(3), pp.97-113.

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